Store Policy

Customer Care

Essential Care Rules for Customers

Hand wash only: Use cool or lukewarm water with mild soap. Never put them in the dishwasher.

No soaking: Do not submerge or soak the cup in water, as moisture can compromise the seals and plugs.

Avoid extreme heat: Keep the tumbler out of microwaves, hot cars, and direct sunlight, which can warp the plastic or fade the outer decals.

No harsh scrubbing: Use a soft sponge and avoid abrasive cleaners or scouring pads on the outer design.

Handle with care: Do not drop or bang the cup against hard surfaces, as the inner liquid chamber or outer epoxy/acrylic can crack.

Privacy & Safety

Effective Date: September 14, 2026

At MAGIC GLITTER CUPS ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you make a purchase, create an account, or contact us. This includes:

Identifiers: Name, billing address, shipping address, email address, and phone number.
Commercial Information: History of products purchased, viewed, or considered on our site.
Financial Data: Payment details (processed securely through our third-party payment gateways; we do not store your raw credit card numbers).
Internet/Network Activity: IP addresses, browser types, and information regarding your interaction with our website (collected via cookies).

2. How We Use Your Information

We use the information we collect for business purposes, including:

Fulfilling, packaging, and shipping your product orders.
Processing secure payments and preventing fraudulent transactions.
Providing customer support and responding to inquiries.
Complying with applicable laws and defending legal claims.
Sending tracking updates, marketing communications, or promotional materials (which you may opt out of at any time).

3. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third-party service providers necessary to operate our business, such as:

Shipping and Transit Carriers: To print shipping labels, insure packages, and deliver your products.
Payment Processors: To securely process credit card transactions.
E-commerce and Hosting Platforms: To maintain our website infrastructure.

4. Your Rights under Connecticut Law

Pursuant to the Connecticut Data Privacy Act (CTDPA), Connecticut residents are granted specific rights regarding their personal data. You have the right to:

Confirm and Access: Request confirmation of whether we are processing your data and access the specific personal data collected.
Correct: Request updates or corrections to inaccuracies in your personal data.
Delete: Request the deletion of personal data provided by or obtained about you.
Opt-Out: Opt-out of the processing of your personal data for purposes of targeted advertising or the sale of personal data.

To exercise any of these rights, please contact us using the information provided below.

5. Data Security

We implement reasonable physical, technical, and administrative security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by updating the "Effective Date" at the top of this policy.

Wholesale Inquiries

We currently have wholesale prices for bulk orders. Use the contact section to inquire for pricing.

Payment Methods

Credit / Debit Cards
Klarna/Affirm